Opt-Out

Effective Date: November 19, 2025 

Pinnacle Wound Care (“Pinnacle Wound Care,” “we,” “us,” or “our”) is committed to providing individuals with clear, accessible choices regarding how their information is collected, used, and disclosed. This Opt-Out Preferences Policy (“Policy”) outlines your options for limiting communications, cookies, analytics, and certain types of data processing associated with https://pinnaclewc.com/ (“Website”). 

This Policy is designed to comply with:
• HIPAA (Health Insurance Portability and Accountability Act)
• GDPR (General Data Protection Regulation) for EU/EEA visitors
• Arkansas Personal Information Protection Act
• US federal privacy standards 

This Policy supplements our:
• Website Privacy Policy
• Notice of Privacy Practices (HIPAA)
• Terms & Conditions
• Disclaimer 

  1. HIPAA: Opt-Out of Certain Uses & Disclosures of PHI
    Under HIPAA, you may request restrictions on certain uses or disclosures of your Protected Health Information (PHI). 

You may request to opt out of: 

  1. Non-Essential Communications Using PHI
    You may request limited or discontinued communications, such as:
    • Optional appointment reminders
    • Scheduling updates
    • Educational or wellness information not required for treatment 

Required communications related to treatment, safety, compliance, or legal obligations cannot be opted out of. 

  1. Restricting Disclosure to Health Plans
    If you pay out-of-pocket in full for a service, you may request that information about that service not be shared with your insurance plan. 
  2. Restricting PHI Sharing with Family or Caregivers
    You may request that PHI not be disclosed to:
    • Family members
    • Caregivers
    • Persons involved in your care
    (except where required by law or in emergencies)
     
  3. Fundraising Communications
    We do not currently use PHI for fundraising. If this changes, you will have the right to opt out of all such communications.
    How to Request HIPAA Restrictions
    All HIPAA-related opt-out requests must be submitted to our Privacy Officer: 

Privacy Officer: Devin Sessions
Phone: 501-359-6655
Email: info@pinnaclewc.com
Address: 1225 Breckenridge Drive, Suite 110, Little Rock, AR 72205 

Requests are reviewed within 30 days in accordance with HIPAA rules.
 

  1. Email Communication Opt-Out
    You may opt out of receiving non-essential email communications, including:
    • Optional appointment reminders
    • Educational materials
    • Practice announcements
    • Newsletters (if applicable) 

You may not opt out of essential messages such as:
• Treatment-related communications
• Legal, safety, or compliance notices
• Privacy breach notifications 

To opt out of email communications, you may:
• Click “Unsubscribe” (when available), or
• Email privacy@pinnaclewc.com with the subject line “Email Opt-Out.” 

Processing time: 5–10 business days.
 

  1. SMS/Text Message Opt-Out (TCPA-Compliant)
    If you opt into SMS messaging, you may opt out at any time.

Text the following to stop receiving messages:
• STOP – unsubscribes you immediately, with a final confirmation message
• HELP – provides assistance
• UNSUBSCRIBE – also accepted 

Additional TCPA-required disclosures:
• Message and data rates may apply
• SMS consent is not a condition of receiving services
• Your phone number is not shared with or sold to any third party  

Processing time: Immediate upon sending STOP.
 

  1. Website Cookies & Analytics Opt-Out (GDPR-Compliant)
    Visitors in the EU/EEA are given specific GDPR rights requiring:
    • Clear cookie categories
    • Consent for non-essential cookies
    • Ability to withdraw consent at any time 

Cookie preferences can be modified using our website’s cookie banner.
 

  1. Essential Cookies
    These arerequired for basic site functionality and security and cannot be disabled.
     
  2. Non-Essential Cookies (Require Consent Under GDPR)
    You may opt out of cookies used for:
    • Analytics
    • Performance monitoring
    • Personalization
    • Marketing
    • Statistics
     
  3. Browser-Level Controls
    You may disable cookies directly within your browser (Chrome, Safari, Firefox, Edge).
    Note: Disabling some cookies may affect site performance.
     
  4. Google Analytics Opt-Out Tool
    Google provides an opt-out browser add-on: https://tools.google.com/dlpage/gaoptout/
     
  5. Do Not Track (DNT) Signals
    Due to technical variations acrossbrowsers, the Website may not be able to respond to all DNT signals. 

Processing time: Immediate upon updating settings or cookie consent. 

  1. Online Form Submission & Contact Opt-Out
    If you have submitted information through our Website, you may request to:
    • Withdraw your submission
    • Delete non-PHI personal data
    • Limit or stop website-based follow-up communication 

To request this, email privacy@pinnaclewc.com and include:
• Your name
• Date of submission
• The form used
• The action you want taken 

PHI-related deletion requests must follow HIPAA requirements and may not always be granted. 

  1. Third-Party Data Sharing Opt-Out
    We do not sell personal information and do not share personal data for advertising purposes. 

You may request that we:
• Limit sharing of non-PHI data with website vendors
• Disable analytics-based information transfers where feasible
• Restrict internal access to your personal data 

Submit requests to privacy@pinnaclewc.com with the subject “Third-Party Opt-Out Request.” 

  1. GDPR Rights for EU/EEA Visitors
    If you are located in the EU or EEA, you have GDPR rights including: 
  • Right to access your personal data
    • Right to correct inaccurate or incomplete data
    • Right to request erasure of personal data where permitted
    • Right to restrict processing in certain situations
    • Right to withdraw consent at any time
    • Right to data portability
    • Right to object to certain types of processing
    • Right to lodge a complaint with your supervisory authority 

To submit GDPR-related requests, email privacy@pinnaclewc.com with the subject “GDPR Request.” 

Response time: 30 days, extendable to 60 days for complex requests. 

  1. Arkansas Personal Information Rights
    Under Arkansas law, you may:
    • Request information about the personal data we hold
    • Request correction of inaccurate non-PHI data
    • Request deletion of non-PHI personal data (if not prohibited by law)
    • Receive data breach notifications if applicable 

Requests may be submitted to info@pinnaclewc.com. 

Processing time: 10–30 days. 

  1. Data Retention Policy
    We retain data only as long as necessary for:
    • Providing services
    • Legal compliance
    • Security and fraud prevention
    • Required HIPAA medical record retention periods 

GDPR users may request earlier deletion where legally permissible. 

  1. Timeline for Processing Opt-Out Requests
    Email Opt-Out: 5–10 business days
    SMS Opt-Out: Immediate
    Cookies/Analytics: Immediate upon user action
    HIPAA Requests: 30 days
    GDPR Requests: 30–60 days
    Arkansas PI Requests: 10–30 days 
  2. Changes to This Policy
    We may update this Policy as needed due to legal, regulatory, or technological changes. The “Effective Date” will be updated when revisions are made. 
  3. Contact Information
    Pinnacle Wound Care
    Attn: Privacy Officer
    1225 Breckenridge Drive, Suite 110
    Little Rock, AR 72205
    Phone: 501-359-6655
    Email: info@pinnaclewc.com 

Devin Sessions, MD, CWSP, PCHM

Meet Doctor Sessions

Dr. Sessions, a native Arkansan from DeQueen, began her medical journey at the University of Central Arkansas, earning a Bachelor’s degree in biology. Following medical school graduation from UAMS, she relocated to Dallas, Texas, for a Family Medicine residency. During her final year of residency, an elective rotation in wound care ignited her passion for the field. Post-residency, she continued training in wound care and hyperbaric medicine at Medical City Dallas Wound Care and Hyperbaric Medicine Center, eventually assuming the role of attending physician.

Returning to Arkansas in 2020, Dr. Sessions has continued to provide specialized wound care and hyperbaric medicine services. She opened her own clinic, Pinnacle Wound Care, in the summer of 2024.

Dr. Sessions is a Certified Wound Specialist Physician (CWSP) though the American Board of Wound Management, she has earned the Physician Certification in Hyperbaric Medicine (PCHM) through the American Board of Wound Healing, and she is a board-certified Family Medicine Physician.

Devin Sessions
Certified Wound Specialist Physician (CWSP)
Physician Certification in Hyperbaric Medicine (PCHM)
Board-Certified Family Medicine Physician

Patient Testimonials

Here’s what people are saying

"I highly recommend Dr. Sessions! Excellent care from start to finish. I’ve been to a couple of other wound care practices in Little Rock in the past. The care I experienced with Dr. Sessions and her staff was on another level."

-TOPHER K. "If you are looking for a physician that is professionally brilliant, warm, and compassionate, with an office staff with similar attributes, you need look no further. There is no equal."

-DAVID R. "Everyone here is fantastic. Quality of care outstanding. I highly recommend Dr. Sessions and her staff."

-MICHAEL D.